Christmas Shipping Information
Recommended Christmas Ordering Dates
Want to receive your portrait before Christmas? To avoid any disappointment, we recommend ordering before or on the following dates. If ordering after this date, we recommend Express Shipping to increase chances of Christmas arrival.
December 15, 2021
Australia Post may be experiencing some delays due to the Christmas period, therefore we are playing it safe and bringing our cut off date forward this year to avoid any disappointment and ensure your gifts arrive before Christmas.
If you have queries regarding the whereabouts of your parcel, click here to be directed to Australia Post tracking.
Unfortunately, once your parcel is in the hands of Australia Post it's very difficult for us to track the exact location of your parcel. We recommend you call Australia Post directly on 13 76 78.
We want your parcel to arrive to you safely and as quickly as possible so we strongly recommend selecting Express Shipping to avoid further delays.
If you have any questions, please shoot us an email at firstname.lastname@example.org or chat to us via our Live Chat during business hours.